General terms and conditions

1. Introduction

Welcome to Cryptonix.com, a multi-entity platform providing access to digital asset and payment infrastructure operated by the Cryptonix Group (collectively “we”, “us”, “our”).

These Terms & Conditions (“Terms”) govern your access to and use of the Cryptonix.com website, merchant dashboard, and API systems (collectively, the “Platform”). By using the Platform, you agree to be bound by these Terms.

Important Note: These Terms apply to the use of the website interface. All financial, settlement, and processing services are governed by the separate Master Services Agreement (MSA) executed between the Merchant and the specific Service Provider within the Group.

2. Legal Structure and Group Entities

The Platform is operated by the Cryptonix Group, consisting of independent entities enabling the hybrid Fiat-Crypto payment flow:

Piastra Pay Inc., Canada

Registration: BC1343091.

Regulatory Status: Registered Money Services Business (MSB) with FINTRAC (Reg. No. M23070278).

Role: Operator of the Platform, Fiat Payment Gateway, Compliance & KYB Controller, and Settlement Agent for fiat transactions.

3-102-941161 S.R.L., Costa Rica

Registration: 3-102-941161.

Role: Digital Asset Service Provider, Liquidity Provider, and Crypto-Custodian.

Each company acts independently in accordance with the laws of its jurisdiction. The “Firewall” principle applies: Piastra Pay Inc. manages fiat flows and compliance, while the Costa Rican entity manages digital asset storage and liquidity.

3. Scope of Services

The Platform provides corporate clients (“Merchants”) with technological access to:

Payment Gateway: Acceptance of incoming payments via Open Banking and Card rails (facilitated by Piastra Pay Inc.).

Crypto Processing: Acceptance and settlement of Digital Assets (facilitated by the Costa Rican entity).

Settlement & Exchange: Conversion between Fiat and Digital Assets via institutional liquidity providers.

Compliance Tools: Access to reporting, balances, and invoicing.

Disclaimer: Cryptonix.com does not provide services to individuals (consumers). Services are strictly B2B and available only to verified legal entities. We do not offer personal wallets or speculative trading for retail users.

4. Use of the Platform

4.1. You may use the Platform solely for lawful business purposes related to your commercial activities.

4.2. You must not:

• Attempt to reverse engineer, decompile, or copy the Platform’s code.
• Use the Platform for illegal activities, including money laundering, fraud, or financing of terrorism.
• Share your API keys or Dashboard credentials with unauthorized third parties.

4.3. You are responsible for all actions performed under your Merchant Account.

5. Merchant Account and Verification

5.1. Access to Services requires successful onboarding. The verification process (KYB) is conducted by the Compliance Department of Piastra Pay Inc. (Canada) in accordance with the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA).

5.2. You agree to provide up-to-date corporate documents, UBO information, and details regarding your source of funds.

5.3. Piastra Pay Inc. reserves the right to share compliance data with the Costa Rican entity solely for the purpose of authorizing crypto-settlements and performing KYT (blockchain analysis).

6. Fees

Fees for processing and settlement are not listed in these public Terms. They are strictly defined in your individual Fee Schedule (Annex to the MSA) or displayed within your Merchant Dashboard.

7. Intellectual Property

All intellectual property rights, including the “Cryptonix” brand, software code, API documentation, and UI design, are the property of the Cryptonix Group.

You are granted a limited, non-exclusive, revocable license to use the Platform interface solely for the purpose of receiving the Services during the term of your Agreement.

8. Data Protection and Privacy

8.1. Data Controller: Piastra Pay Inc. acts as the primary Data Controller for merchant onboarding and compliance data.

8.2. Applicable Laws: We process data in compliance with:

• PIPEDA (Personal Information Protection and Electronic Documents Act, Canada).
• GDPR (General Data Protection Regulation, EU) – for data related to EU-based merchants or payors.

8.3. Data Sharing: Data may be transferred between Canada and Costa Rica under strict confidentiality agreements to facilitate hybrid settlement (Fiat-Crypto).

8.4. We do not sell your data to third parties.

9. Limitation of Liability

The Platform is provided “as is”. To the fullest extent permitted by law, the Cryptonix Group entities shall not be liable for:

• Delays caused by banking networks or blockchain congestion.
• Fluctuations in the value of Digital Assets.
• Indirect or consequential damages (loss of profits).

Liability is strictly limited as set forth in the Master Services Agreement (MSA).

10. Prohibited Activities

You are strictly prohibited from using the Platform for:

• Unlicensed gambling or forex services (where a license is required).
• Sale of illegal drugs, weapons, or counterfeit goods.
• Ponzi schemes or high-yield investment programs (HYIP).
• Transactions involving sanctioned countries or individuals (UN/OFAC/Canada sanctions lists).

11. Termination

We reserve the right to suspend your access immediately if:

• You violate these Terms or the MSA.
• We detect suspicious activity or fraud.
• Required by a regulatory authority or banking partner.

12. Governing Law

Platform Usage & Fiat Services: Governed by the laws of British Columbia, Canada. Disputes shall be resolved in the courts of Vancouver, BC.

Crypto Liquidity Services: Governed by the laws of Costa Rica.

13. Contact Information

Piastra Pay Inc.

Unit 208, 5455, 152nd Street, Surrey, BC V3S 5A5, Canada.

General Support: [email protected]

Legal & Compliance: [email protected]